Through Money Support Hub (MSH), Broome CIRCLE offers many services that support people experiencing a financial crisis. If you are in this situation, seeing a member of the Broome CIRCLE MSH team could help to improve your personal financial situation and meet personal goals. For example, we can offer strategies to reduce debt, learn more about the obligations and real costs involved in taking out loans and credit, or set up a savings plan for special occasions.

We have a team of people, with different financial support roles to help you meet your needs. We work in Broome and across the Broome Shire communities of Ardyaloon, Djarindjin, Beagle Bay, and Bidyadanga.

You do not need an appointment to see one of our Money Support Hub workers.

Drop-in between 8.30 am and 10.30 am on Monday, Wednesday, or Friday where a 15-minute assessment takes place. You will then be referred for further appointments if this is required.

We are here to help

Veronica Johnson is absolutely and undeniably the most amazing financial counsellor.
Veronica has dealt with our most complex financial situation with the utmost kindness and compassion in a thoroughly professional manner. We never anticipated the results she was able to achieve for us while my husband was reaching the stage of palliative care.
From the bottom of our hearts we thank you Veronica, we are very grateful for what you have done for our family’s financial situation during this difficult time.

Tina Malcolm

Financial Capability Workers

A Financial Capability Worker (FCW) can help you with:

  • Creating and managing a sustainable budget
  • Managing your bills and payments
  • Support and advocacy with other agencies such as Horizon Power or Homes West
  • Tips for saving and creating a savings plan
  • Information about bank accounts, fees and online banking
  • Setting up Centrepay payments
  • Support in accessing a No Interest Loan for essential household items and services

Broome CIRCLE’s Financial Capability Workers are financial educators. They can give you information and tips but not financial advice. In a one-on-one appointment, Financial Capability Workers can help you work on a budget that shows your current situation. They can discuss your spending habits with you, with a view for making sure your money lasts you until the next payday and even increasing your ability to save. Simple changes can mean the difference between making ends meet each fortnight and saving or not. 

In addition to supporting you to improve your confidence and knowledge around money matters, Financial Capability Workers can also advocate on your behalf, or provide referrals to get you supported by the service you need.

For more info visit Broome CIRCLE or call us on 9193 6425.

Education Workshops

Our Financial Capability Workers facilitate workshops at Broome CIRCLE around managing household bills and budgeting, shopping and cooking on a budget and even making your own low cost cleaning products. We can also tailor workshops to meet your needs if you have a group of participants who are seeking particular knowledge and skills.

For more info and upcoming workshops check us out on Facebook page or contact the MSH Coordinator on 9193 6425.

Financial Counsellors

Our Financial Counsellors can help you with your complex financial needs such as:

  • Support dealing with credit and debt issues
  • Negotiating affordable payment plans
  • Dealing with car or house repossession
  • Help getting debt collectors off your back
  • Superannuation queries
  • Accessing entitlements including insurance matters
  • Help sorting out deceased estates

Broome CIRCLE offers financial counselling to people living in Broome and people in Beagle Bay, Djarindjin, Ardyaloon and Bidyadanga. Our Financial Counsellors are trained to listen to you in a non-judgmental manner, assess your financial situation and provide information, support and advocacy on your behalf. They cannot provide you with legal or investment advice.

Community Outreach

Each fortnight the MSH Outreach Team visits the communities of Dampier Peninsula and Bidyadanga. On most occasions, both a Financial Capability Worker and a Financial Counsellor are present.

Call the 1800 number to confirm outreach visits and posters are displayed on community with outreach dates.

WA Nils
(No Interest Loans)
assessment and support

Upload list of documents needed & call to arrange an appointment for assessment by one of the Money Support Hub team.

For more information see WA NILS Website.

Tax Help
(eligibility criteria applies)

Assistance to complete your tax return and submit to the ATO as part of the Tax Help program.

  • Between July and October
  • Income must be less than $55,000 pa
  • Must have MyGov registration and access
  • Must be Linked to the ATO
  • Ring the 1800 number to make an appointment

Tax Help workshop

Financial Counsellors Association of Western Australia Kimberley Forum at Cable Beach Club – May 2021